Tucson Potholes and What To Do About Them

by Doug Zanes | Last Updated: December 1, 2014

Pot holes.

We have all experienced them…

The unnerving jolt of driving through them…

The complaining (sometimes cursing) as we feel the tires of the car lift from under us and come crashing down…

Even the tense victory of swerving to avoid our front tire cascading into what seems like a giant crater.

Whether you have experienced hitting a pothole or not, we’re sure everyone knows about them. If you mention them in casual conversation, you are sure to get a rise from your peers. In fact, Tucson potholes alone have their own website and even a blog where residents post photos and share their frustrations.

City officials report a total of more than $30,000 in damage to cars caused by potholes in the last two years.

Who paid? The city.

And who is reaping the benefits of these damages? Local tire shops!

“Every day we get people who come in that have hit potholes,” said Corey Layton, President at C&J Tires and Wheel. Layton added that drivers who came in with tire damage were usually pretty angry. The damage could cost them anywhere from $100 to $500, and even more if the rims had to be replaced.

Officials highlight that although the city may pay out drivers for the damage done to their car, reporting the potholes to the city itself is the sole responsibility of the driver. In other words, if the city does not document it, the pothole doesn’t “exist.” Filing a claim becomes useless.

Tucsonans have turned in documentation of potholes along with their invoices from the tire shops.

“The city, no questions asked, sent me a check,” said one local driver. But when the city was asked what type of proof was needed to turn in a successful claim, officials stated that “if damage estimates were more than $1,000, the city required two estimates, photos of the damage, a location and time of loss, then the city would review the area, and risk management would conduct an internal review before writing you a check.”

To report potholes in the city of Tucson, you can call (520) 791-3154 or email TDOTStreetsTrafficMaint@tucsonaz.gov.

Doug Zanes: Founding Attorney Raised in Douglas, Arizona, and went to college at Arizona State University and graduated from law school at St. Mary’s University School of Law in Texas. Doug began practicing law in Phoenix Arizona in 1997.
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