Can a Car Insurance Company Refuse to Pay a Claim?

If you’ve been in an accident and are wondering if a car insurance company can refuse to pay your claim, the answer is yes, but under certain circumstances. With the right legal help, that decision doesn’t have to be final. 

The first 24 to 48 hours after a wreck are pertinent. Evidence can be lost, shock may mask the symptoms of injuries, and you may be overwhelmed. Car insurance companies often take advantage of this vulnerable moment and press for recorded statements that could jeopardize your claim. 

If you’ve already received a dismissal or you’re just curious if you qualify for a claim payout, take the trusted advice of Zanes Law car accident lawyers. Your case may qualify for an appeal in which a lucrative settlement is possible. Let’s explore the common reasons for claim denials and help you understand your policy and the steps to take when your claim is denied.

Key Takeaways Regarding Insurance Claim Denials

• Common reasons for claim denials include accidents not being covered under the policy, failure to disclose important information, policy exclusions and limitations, inadequate documentation, and non-compliance with policy terms and conditions.
• It is important to carefully review and understand your insurance policy, including coverage and claim denial circumstances, terms, exclusions, types of accidents or incidents covered, and the deductible and how it applies to your coverage.
• If your claim is denied, steps include reviewing the denial reasons, contacting the insurance company for clarification, documenting all communication, consulting with a lawyer or public adjuster, and filing a complaint with the state’s insurance department if necessary.
• To appeal a claim denial, carefully review the denial letter, gather additional evidence or documentation, write a formal appeal letter explaining why the denial was incorrect, include relevant information and supporting documents, and follow up with the insurance company.

For a free legal consultation, call 866-499-8989

Common Reasons for Auto Accident Claim Denials

You may wonder why your car insurance company refuses to pay your claim. Unfortunately, insurance companies often deny legitimate claims or offer unfairly low settlements for many reasons. Common reasons for unfair claim denials include:

• Claiming the policyholder contributed to the accident even when evidence is unclear (known as comparative negligence)
• Disputing the severity of injuries and attempting to minimize required medical treatment
• Claiming injuries existed before the accident with no supporting proof
• Claiming that because the victim did not take steps to mitigate losses, damages should be lowered
• Stating that medical bills exceed “reasonable costs” for the victim’s area
• Citing contractual policy exclusions and limitations unfairly
• Applying depreciation incorrectly to reduce vehicle damage payouts
• Claiming the victim made fraudulent statements during the claims process

Skilled personal injury lawyers can dispute questionable denials, demonstrate losses, and negotiate fair claim resolutions. Legal advocacy makes a big difference in obtaining your rightful compensation.

Understanding the Protections of Your Car Insurance Policy

Understanding your policy is crucial to knowing what coverage is provided and what circumstances may lead to a claim being denied. Regarding car insurance, reviewing your policy carefully and familiarizing yourself with its terms and conditions is important. Take the time to read through it thoroughly and ask your insurance provider any questions you may have. 

Pay attention to the types of accidents or incidents covered and any exclusions or limitations. Additionally, ensure you understand your deductible and its applicability to your coverage. Knowledge of your policy can help you make informed decisions and ensure that you’re adequately protected in the event of an accident or damage to your vehicle.

Click to contact our personal injury lawyers today

Steps to Take When Your Claim Is Denied

If your auto accident claim is denied, gathering all relevant documentation and evidence to support your case is important. This will help you build a strong argument and increase your chances of getting your claim approved. Here are some steps you can take if your claim is denied:

• Review your insurance policy to understand the specific reasons for the denial.
• Contact your insurance company to discuss the denial and ask for clarification.
• Document all communication with the insurance company, including the conversations’ names, dates, and details.
• Consult an auto accident lawyer or a public adjuster who can help you navigate the claims process and advocate for your rights.
• Consider filing a complaint with your state’s insurance department if your claim was unfairly denied.

Complete a Free Case Evaluation form now

How to Appeal an Auto Accident Claim Denial

Appealing a claim denial can be a complex process, but there are steps you can take to present a strong case and increase your chances of getting your claim approved.

1. First, carefully review the denial letter to understand why your claim was denied. Once you clearly understand the reasons, gather any additional evidence or documentation supporting your case. This could include photographs, witness statements, or expert opinions.
2. Next, write a formal appeal letter to your insurance company explaining why you believe the denial was incorrect. Be sure to include all relevant information and attach any supporting documents.
3. Finally, follow up with the insurance company to ensure your appeal is being reviewed, and consider seeking legal advice if necessary.

Your Rights as a Policyholder Insurers Don’t Want You to Know

As a policyholder, you have the right to receive clear and concise information about your coverage and any changes that may affect it. Here are some important rights that you should be aware of:

• You have the right to be promptly notified of any changes to your policy, such as premium increases or modifications to coverage.
• You can request and receive a copy of your policy, including all endorsements and amendments.
• You may ask questions about your policy and receive clear and accurate answers from your insurance company.
• You can file a complaint if your insurance company has treated you unfairly or not fulfilled its obligations.
• You have the right to appeal a claim denial and have it reviewed by an independent third party, if necessary.

When to Contact a Lawyer After a Claim Denial

Don’t panic or lose hope if your car insurance claim is denied. Take the necessary steps to understand why the denial occurred, review your policy, and contact a reputable Arizona car accident attorney to explore your legal options. 

If you believe the denial is unjust, you can appeal the decision. Stay informed about your rights as a policyholder, and don’t hesitate to fight for the coverage you deserve. Our law firm provides a free consultation to discuss your policy and legal rights.

Call or text 866-499-8989 or complete a
Free Case Evaluation form

Car Accidents Blog Posts:

Why Bruce Jenner’s Accident is a Lesson for ALL Drivers Out There

Every media outlet has a scope on the recent and fatal Bruce Jenner car crash.  Many accounts have recalled the incident in varying detail but none look promising for any party involved including the

Phoenix Light Rail Crash

A very major and scary crash recently closed down a major Central and Indian School Road intersection. Although the crash has long been cleared since Saturday, the collision between a

Tracy Morgan Lawsuit Finally Settles

Many fans of the famous (now ended) sitcom, 30 Rock, anxiously followed the news after beloved actor and comedian Tracy Morgan was involved in a trucking accident. A Walmart tractor-trailer

And Then It Happens To You… A Car Accident.

An accident victim who was injured in a car accident in Tucson, Arizona describes her experience in this guest post. You hear about them all the time. You have even witnessed some right in