HACKED: You May Have Been Called by Zanes Law… But it Wasn’t Us!

HACKED: You May Have Been Called by Zanes Law… But it Wasn’t Us!

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Riiiiiinng….Riiiiing….

“Thank you for calling Zanes Law, this is Sue, how can I help you today?”

“Sue, I’d like to know when my car will be ready it’s a -”

“I’m sorry sir, this is a law firm you are calling – Zanes Law”

Riiiiiing….Riiiiing….

“Thank you for calling Zanes Law, this is Sue, how can I help you today?”

“Hi, I need a pizza to go and my dog needs a bath”

“Young man, this is a law firm. Please hang up before I call your mother”

At Zanes Law, these calls are typical for the intake department and become more frequent when school’s out! Having a number like 777-7777, or any easy to remember business number has its perks and its downside.

Recently, Zanes Law’s Phoenix number, 602-999-9999, has been hacked and this time it’s not school children pranking for pizza!

It’s what is termed, “Robo Calling” that has had dozens of people a day calling into Zanes Law, complaining of a call from us. A Robocall is when you answer a telephone call and you hear a recorded message instead of a live person.

You’ve probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are actually allowed. But if the recording is a sales message and you haven’t given your written permission to get calls from the company on the other end, the call is illegal.

In the case of Zanes Law,  a person or entity  has illegally used the Zanes’ number to robocall hundreds of people around the US. In fact, the caller ID shows up as some of the following:

→ Doug Zanes

→ Doug Zanes and Associates

→ Zanes Law

→  602-999-9999

Here at Zanes we are doing everything in our power to end the rampant robocalling by working with the police and your carriers to track down and hinder further calls

If you are a recipient of a Robocall (especially from Zanes Law!) immediately hang up the phone. Do not press 1 or follow any further instructions.  If it is convenient for you, please call into Zanes to report the incident – we will likely ask for your carrier and a good phone number for them so we can call them on your behalf to explain the current situation.

If you feel more comfortable calling your carrier and asking them to block the number, this may be another option for people looking for an immediate solution (check with your carrier about additional charges that may come with blocking numbers).

We apologize for any inconvenience this has caused to the Tucson and Phoenix community. Please give us a call for any help with this – we promise to not Robo Answer you!

For more information on Robocalls and how to prevent them, please visit: http://www.consumer.ftc.gov/articles/0259-robocalls

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